SMS Terms and Conditions
Effective Date: September 3, 2026
Website: advisorone.net
1. Program Description & Opt-In
AdvisorOne (“we,” “us,” or “our”) offers SMS text messaging services to provide account notifications, security alerts, product updates, and promotional information. Anyone who shares their phone/contact number with AdvisorOne via our online forms, application, or platform will have the explicit option to opt-in to receive SMS messages from us.
Opting in to receive text messages is completely voluntary and is not a condition of purchasing any goods or services from AdvisorOne.
2. Types of Messages You May Receive
By opting into the AdvisorOne SMS messaging service, you may expect to receive the following types of messages:
- Account Notifications: Password resets, multi-factor authentication (MFA) codes, account status updates, and security alerts.
- Transactional & Service Updates: Billing reminders, subscription updates, and platform performance notices.
- Marketing & Promotional Offers: Product announcements, special offers, feature releases, and promotional updates.
3. Texting Cadence (Message Frequency)
Message frequency varies based on your account activity, selected notification settings, and interaction with our service. Transactional and account alert messages will be sent on an as-needed basis. Marketing or promotional messages are generally limited to 2–4 messages per month.
4. Message and Data Rates
AdvisorOne does not charge a fee for sending or receiving SMS text messages; however, standard message and data rates may apply from your wireless carrier. Check your mobile plan or contact your wireless provider for details regarding your text and data rates.
5. Help & Customer Support
If you experience any issues with the SMS service or need assistance, you can obtain help in the following ways:
- Reply to any SMS message with the keyword HELP.
- Email our customer support team directly at support@advisorone.net.
- Visit our support center on our website at advisorone.net.
6. Opt-Out & Cancellation Instructions
You can opt-out of receiving SMS messages from AdvisorOne at any time. To stop receiving SMS messages:
- Reply to any text message received from us with the word STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
- Upon sending STOP, you will receive one final confirmation message acknowledging that you have been unsubscribed. No further messages will be sent unless you re-subscribe.
7. Privacy & Data Protection
Your privacy is important to us. AdvisorOne is committed to protecting your personal information:
- Strict Non-Sharing Policy: We will never share, sell, rent, or lease your phone number or opt-in data with any third parties, affiliates, or lead generators for marketing purposes under any circumstances.
- Data Handling: Phone numbers and consent data collected for SMS messaging are strictly used to deliver requested services and manage your subscription preferences.
- Privacy Policy Link: For full details on how we collect, store, and protect your personal data, please review our comprehensive Privacy Policy.
8. Summary of Carrier & Operational Requirements
| Requirement | Policy / Information |
|---|---|
| Brand Name | AdvisorOne (advisorone.net) |
| Opt-In Method | Explicit opt-in via web forms, sign-up boxes, or portal settings |
| Message Types | Account alerts, transactional updates, and promotional messages |
| Frequency | Varies by account activity (promotional messages limited to 2–4/month) |
| Cost Notice | Message and data rates may apply |
| Opt-Out Keyword | Text STOP to unsubscribe |
| Help Keyword | Text HELP or email support@advisorone.net |
| Privacy Disclosure | Phone numbers are never shared or sold to third parties |
9. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your wireless service provider.
10. Contact Us
If you have any questions or concerns regarding these SMS Terms and Conditions, please contact us:
- Website: advisorone.net
- Email: support@advisorone.net