{"id":959,"date":"2026-05-01T00:00:59","date_gmt":"2026-05-01T04:00:59","guid":{"rendered":"https:\/\/advisoronedev.wpenginepowered.com\/frequently-asked-questions\/"},"modified":"2026-08-05T11:32:41","modified_gmt":"2026-08-05T15:32:41","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/advisorone.net\/fr\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\n<div class=\"gb-element-9d851279 fullwidth-container page-header\">\n<div class=\"gb-element-b2cf58f9 inner-container\">\n<h2 class=\"gb-text gb-text-d7b0b1df\">Foire aux <span>questions<\/span><\/h2>\n\n\n\n<p class=\"gb-text gb-text-ef9b8134\">Vous avez des questions sur AdvirsorOne? Nous avons r\u00e9pondu aux questions les plus courantes \u2014 de la configuration aux int\u00e9grations, en passant par les tarifs et le soutien \u2014 afin que vous puissiez aller de l\u2019avant en toute confiance.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-5f5b8001 fullwidth-container\">\n<div class=\"gb-element-18891903 page-content inner-container\">\n<div class=\"fullwidth-container\">\n<div class=\"gb-element-b9f78ac0 inner-container\">\n<div class=\"gb-element-eba0f0d5 fullwidth-container\">\n<div class=\"inner-container\">\n<div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<img loading=\"lazy\" decoding=\"async\" width=\"802\" height=\"535\" class=\"gb-media-9eac62b0 parallax-image-l\" alt=\"\" src=\"https:\/\/advisorone.net\/wp-content\/uploads\/2026\/06\/FAQs-1.png\" srcset=\"https:\/\/advisorone.net\/wp-content\/uploads\/2026\/06\/FAQs-1.png 802w, https:\/\/advisorone.net\/wp-content\/uploads\/2026\/06\/FAQs-1-300x200.png 300w, https:\/\/advisorone.net\/wp-content\/uploads\/2026\/06\/FAQs-1-768x512.png 768w\" sizes=\"auto, (max-width: 802px) 100vw, 802px\" \/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"gb-element-c986f138\">\n<h2 class=\"wp-block-heading has-text-align-left\">FAQ<\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">De la mise en route et des int\u00e9grations \u00e0 la tarification et au soutien, cette section pr\u00e9sente les \u00e9l\u00e9ments cl\u00e9s dont vous avez besoin pour \u00e9valuer AdvisorOne. Des r\u00e9ponses claires, sans surprise \u2014 pour que vous puissiez prendre la bonne d\u00e9cision pour votre entreprise.<\/p>\n\n\n\n<div class=\"gb-element-89d3f5f0\">\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-9d260ee2 wp-block-group-is-layout-grid\">\n<a class=\"gb-text gb-text-7e8ed7f9\" href=\"https:\/\/calendly.com\/advisorone-demo\/60min\" target=\"_blank\" rel=\"noopener\">Voir un d\u00e9mo<\/a>\n\n\n\n<a class=\"gb-text gb-text-74b8f63e\" href=\"https:\/\/advisorone.net\/fr\/contactez-nous\/\">Parlez \u00e0 un expert<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-d824c3ca fullwidth-container\">\n<div class=\"gb-element-68d40a1e inner-container\">\n<div class=\"fullwidth-container\">\n<div class=\"gb-element-61d19f89 inner-container\">\n<div class=\"fullwidth-container\">\n<div class=\"inner-container\">\n<div>\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div>\n<div class=\"gb-accordion\">\n<div class=\"gb-accordion__item gb-accordion__item-fb46f94a\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-d9226f43\" id=\"gb-accordion-toggle-d9226f43\">\n<span class=\"gb-text gb-text-3e1d4141\">Combien de temps faut-il pour que le site soit mis en ligne?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-7e88c9d9\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-1e0b03e6\">\n<div class=\"gb-element-24ce173c\">\n<p class=\"has-text-align-left wp-block-paragraph\">La plupart des impl\u00e9mentations sont mises en service sous 7 jours ouvrables. Les migrations de donn\u00e9es plus importantes peuvent prendre jusqu&rsquo;\u00e0 20 jours ouvrables.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-47d5422a\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-3292b3d3\" id=\"gb-accordion-toggle-3292b3d3\">\n<span class=\"gb-text gb-text-55efd40a\">Est-il possible de transf\u00e9rer des donn\u00e9es provenant d\u2019autres syst\u00e8mes CRM?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-c32de4b1\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-442aed02\">\n<div class=\"gb-element-3c52c223\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Notre \u00e9quipe a mis au point des solutions de nettoyage et de migration des donn\u00e9es qui automatisent le processus, garantissant ainsi une transition rapide, pr\u00e9cise et efficace gr\u00e2ce aux technologies Microsoft.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-f148f92a\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-82b3b054\" id=\"gb-accordion-toggle-82b3b054\">\n<span class=\"gb-text gb-text-667d5cde\">Puis-je synchroniser les courriels d\u2019Outlook avec le CRM?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-903e78d2\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-e8e7945f\">\n<div class=\"gb-element-f56892e5\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Les courriels peuvent \u00eatre suivis automatiquement et associ\u00e9s aux dossiers des clients dans le CRM.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-a02bf2cd\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-d6e8f163\" id=\"gb-accordion-toggle-d6e8f163\">\n<span class=\"gb-text gb-text-ce995d95\">Qu\u2019est-ce que la synchronisation des courriels entre locataires?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-c08fc603\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-ee5ec566\">\n<div class=\"gb-element-63465142\">\n<p class=\"has-text-align-left wp-block-paragraph\">La synchronisation des courriels entre locataires permet \u00e0 vos courriels Outlook (dans l\u2019environnement Microsoft de votre cabinet) d\u2019appara\u00eetre automatiquement dans le CRM, m\u00eame si celui-ci est h\u00e9berg\u00e9 dans un locataire Microsoft distinct.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-92490e1b\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-969309cf\" id=\"gb-accordion-toggle-969309cf\">\n<span class=\"gb-text gb-text-4b3e8acc\">Puis-je suivre la trace des courriels m\u00eame s\u2019ils ont \u00e9t\u00e9 supprim\u00e9s dans Outlook?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-e49a960d\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-30998b2f\">\n<div class=\"gb-element-9b0d4aff\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Une fois que les courriels sont synchronis\u00e9s avec le CRM, ils restent stock\u00e9s et accessibles dans le dossier du client.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-5dd516d1\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-0270bdfe\" id=\"gb-accordion-toggle-0270bdfe\">\n<span class=\"gb-text gb-text-01d5f296\">Puis-je faire le suivi de plusieurs adresses courriel?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-37308b44\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-402de56e\">\n<div class=\"gb-element-b24ff6eb\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Nous proposons une solution interne qui vous permet de suivre les courriels provenant de plusieurs adresses au sein d\u2019un m\u00eame CRM.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-e388c065\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-9a9bc86b\" id=\"gb-accordion-toggle-9a9bc86b\">\n<span class=\"gb-text gb-text-f34d084e\">Puis-je joindre des fichiers lorsque j&rsquo;envoie des courriels \u00e0 partir du CRM?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-974bf2bd\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-38ccb91c\">\n<div class=\"gb-element-f14df4e9\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui, les pi\u00e8ces jointes aux courriels sont enti\u00e8rement prises en charge directement dans le CRM.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-69f888f1\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-fcc8b3c7\" id=\"gb-accordion-toggle-fcc8b3c7\">\n<span class=\"gb-text gb-text-43a0731c\">Puis-je synchroniser les rendez-vous de mon calendrier Outlook avec le CRM?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-36905375\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-a3538af9\">\n<div class=\"gb-element-ca334238\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Les r\u00e9unions cr\u00e9\u00e9es dans Outlook peuvent \u00eatre synchronis\u00e9es avec les dossiers du CRM, et inversement. Certaines restrictions peuvent s\u2019appliquer aux r\u00e9unions r\u00e9currentes et \u00e0 la propri\u00e9t\u00e9 des dossiers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-9be2a609\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-94fea96e\" id=\"gb-accordion-toggle-94fea96e\">\n<span class=\"gb-text gb-text-10fd0f2b\">Le CRM peut-il envoyer automatiquement des rappels pour les \u00e9valuations annuelles?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-2be80c9e\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-b5c698e7\">\n<div class=\"gb-element-e50f3349\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Les flux de travail automatis\u00e9s peuvent d\u00e9clencher l\u2019envoi de courriels en fonction d\u2019\u00e9v\u00e9nements tels que les dates de renouvellement de la v\u00e9rification de l\u2019identit\u00e9 (KYC) ou les cycles de r\u00e9vision.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-0c5e55fc\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-70d31c2a\" id=\"gb-accordion-toggle-70d31c2a\">\n<span class=\"gb-text gb-text-fbbf21f9\">Puis-je envoyer des invitations \u00e0 des r\u00e9unions au nom d\u2019un autre utilisateur?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-0bced05b\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-81c7f99c\">\n<div class=\"gb-element-4d997952\">\n<p class=\"has-text-align-left wp-block-paragraph\">Cela d\u00e9pend des autorisations et des param\u00e8tres de d\u00e9l\u00e9gation d\u2019Outlook, qui doivent \u00eatre configur\u00e9s en cons\u00e9quence.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-577d6ab0\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-c9ed298f\" id=\"gb-accordion-toggle-c9ed298f\">\n<span class=\"gb-text gb-text-ad90e8d8\">Si j\u2019annule une r\u00e9union dans le CRM, sera-t-elle \u00e9galement annul\u00e9e dans Outlook?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-cfc137db\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-4345a2b5\">\n<div class=\"gb-element-2ff2137d\">\n<p class=\"has-text-align-left wp-block-paragraph\">Pas automatiquement. Dans la plupart des cas, il faut supprimer manuellement l&rsquo;\u00e9v\u00e9nement dans Outlook.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-49a11aa9\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-01c22cec\" id=\"gb-accordion-toggle-01c22cec\">\n<span class=\"gb-text gb-text-50d7612b\">Peut-on mettre en place des automatisations personnalis\u00e9es dans le CRM?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-7bc1de74\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-16610939\">\n<div class=\"gb-element-3529740d\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Dynamics 365 vous permet d\u2019automatiser l\u2019ensemble du cycle de vie de vos clients \u2014 de l\u2019int\u00e9gration et du suivi aux processus de conformit\u00e9 \u2014 \u00e0 l\u2019aide d\u2019outils int\u00e9gr\u00e9s tels que Power Automate.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-d0578027\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-4f644fe2\" id=\"gb-accordion-toggle-4f644fe2\">\n<span class=\"gb-text gb-text-74bd3128\">Puis-je cr\u00e9er mes propres tableaux de bord de KPI?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-d1857a6d\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-444db326\">\n<div class=\"gb-element-6d1bdd29\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Vous pouvez cr\u00e9er vos propres tableaux de bord \u00e0 l&rsquo;aide des outils int\u00e9gr\u00e9s. Nous offrons \u00e9galement des formations et pouvons cr\u00e9er des tableaux de bord personnalis\u00e9s pour vous, au besoin.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-be5ecd38\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-b7c9b427\" id=\"gb-accordion-toggle-b7c9b427\">\n<span class=\"gb-text gb-text-62653ec1\">Puis-je faire le suivi des t\u00e2ches et des activit\u00e9s au niveau du m\u00e9nage?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-03c9b14f\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-b907d557\">\n<div class=\"gb-element-7571758d\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Le CRM permet d\u2019effectuer un suivi au niveau des m\u00e9nages, ce qui est id\u00e9al pour les conseillers financiers charg\u00e9s de g\u00e9rer les relations familiales.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-f9afc2c4\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-5e71331a\" id=\"gb-accordion-toggle-5e71331a\">\n<span class=\"gb-text gb-text-7f55d323\">Est-ce que OneNote peut s&rsquo;int\u00e9grer au CRM?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-7d54a154\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-7f261ef8\">\n<div class=\"gb-element-e653473f\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. OneNote peut \u00eatre int\u00e9gr\u00e9 pour stocker les notes de r\u00e9union et la documentation relative aux clients directement dans les dossiers du CRM.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-8bcca95b\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-4403ef69\" id=\"gb-accordion-toggle-4403ef69\">\n<span class=\"gb-text gb-text-c7642c7e\">Puis-je exporter des listes d&rsquo;envoi pour cr\u00e9er des \u00e9tiquettes?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-fdd2ce6b\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-fb0c22ba\">\n<div class=\"gb-element-142eafd5\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Vous pouvez exporter les donn\u00e9es du CRM vers Excel et utiliser la fonction de fusion et publipostage de Word pour g\u00e9n\u00e9rer des \u00e9tiquettes d&rsquo;envoi.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-bf6ca9af\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-b3ec20ed\" id=\"gb-accordion-toggle-b3ec20ed\">\n<span class=\"gb-text gb-text-be34175c\">Dynamics 365 est-il une solution en nuage ou sur site?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-7363bd43\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-b7b4d6d8\">\n<div class=\"gb-element-2eb4f1cd\">\n<p class=\"has-text-align-left wp-block-paragraph\">Dynamics 365 est une solution en nuage h\u00e9berg\u00e9e sur Microsoft Azure. Bien qu\u2019il existe une version sur site, la plupart des d\u00e9ploiements modernes s\u2019effectuent dans le nuage.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-e9a1709f\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-10ec6a3b\" id=\"gb-accordion-toggle-10ec6a3b\">\n<span class=\"gb-text gb-text-2d689563\">O\u00f9 mes donn\u00e9es sont-elles h\u00e9berg\u00e9es?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-eaab63fd\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-d420c716\">\n<div class=\"gb-element-791cb972\">\n<p class=\"has-text-align-left wp-block-paragraph\">Vos donn\u00e9es sont h\u00e9berg\u00e9es sur Microsoft Azure, dans la r\u00e9gion o\u00f9 votre entreprise exerce ses activit\u00e9s. Microsoft assure la s\u00e9curit\u00e9 de l\u2019infrastructure, tandis que nous configurons les contr\u00f4les d\u2019acc\u00e8s et de gestion des donn\u00e9es.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-4038dbea\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-f3f0f540\" id=\"gb-accordion-toggle-f3f0f540\">\n<span class=\"gb-text gb-text-0115cfe4\">Quel est le lien entre Dynamics 365, Power Platform et Dataverse?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-6a1ad2c8\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-73774ab0\">\n<div class=\"gb-element-8a02f90c\">\n<p class=\"has-text-align-left wp-block-paragraph\">Dynamics 365 s&rsquo;appuie sur Microsoft Dataverse (la couche de donn\u00e9es), tandis que la Power Platform permet l&rsquo;automatisation, la personnalisation et la cr\u00e9ation de rapports \u00e0 partir de ces m\u00eames donn\u00e9es.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-e710924f\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-20c7b399\" id=\"gb-accordion-toggle-20c7b399\">\n<span class=\"gb-text gb-text-858d698c\">Puis-je acc\u00e9der au CRM sur mon cellulaire?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-d58beeb9\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-16ad60e3\">\n<div class=\"gb-element-962b0347\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Toutes les fonctionnalit\u00e9s mobiles sont disponibles sur les appareils iOS et Android.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-f3917211\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-4940395b\" id=\"gb-accordion-toggle-4940395b\">\n<span class=\"gb-text gb-text-6cd6fae9\">Microsoft Dynamics 365 est-il conforme \u00e0 la norme SOC 2?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-99213cfc\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-13c821fe\">\n<div class=\"gb-element-ef1b11f1\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Microsoft Dynamics 365 respecte les normes SOC 2 de type II et fait l\u2019objet d\u2019audits annuels men\u00e9s par des organismes tiers ind\u00e9pendants.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-0700feae\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-59df13fd\" id=\"gb-accordion-toggle-59df13fd\">\n<span class=\"gb-text gb-text-ac3d9a85\">Le CRM est-il chiffr\u00e9 et s\u00e9curis\u00e9?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-ddb36ef8\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-db53556f\">\n<div class=\"gb-element-41cb1865\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. Microsoft assure la s\u00e9curit\u00e9 des donn\u00e9es gr\u00e2ce au chiffrement au repos et en transit, fournit des sauvegardes g\u00e9o-redondantes et propose la journalisation des audits \u00e0 des fins de conformit\u00e9 et de surveillance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-25eba9da\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-270cff05\" id=\"gb-accordion-toggle-270cff05\">\n<span class=\"gb-text gb-text-12d9bd96\">Pouvons-nous mettre en place l\u2019authentification \u00e0 plusieurs facteurs (MFA)?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-bb0fc1a1\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-3de4bbf8\">\n<div class=\"gb-element-956094f1\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. L&rsquo;authentification \u00e0 deux facteurs (MFA) peut et doit \u00eatre activ\u00e9e pour tous les utilisateurs afin de renforcer la s\u00e9curit\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-ecb55e16\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-01530c9a\" id=\"gb-accordion-toggle-01530c9a\">\n<span class=\"gb-text gb-text-c262a8e5\">Quels services de soutien et de formation offrez-vous?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-084efab0\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-7ec11c28\">\n<div class=\"gb-element-d24649cf\">\n<p class=\"has-text-align-left wp-block-paragraph\">Notre mod\u00e8le de soutien comprend un gestionnaire de compte attitr\u00e9, des s\u00e9ances de formation en direct (enregistr\u00e9es pour votre \u00e9quipe) et de la documentation en libre-service.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-accordion__item gb-accordion__item-f4e0325c\">\n<div role=\"button\" tabindex=\"0\" class=\"gb-accordion__toggle gb-accordion__toggle-7baa6d97\" id=\"gb-accordion-toggle-7baa6d97\">\n<span class=\"gb-text gb-text-305981e5\">Puis-je exporter mes donn\u00e9es si je quitte mon cabinet ou si celui-ci fait l&rsquo;objet d&rsquo;une fusion?<\/span>\n\n\n\n<span class=\"gb-accordion__toggle-icon gb-accordion__toggle-icon-9d7f2de0\"><span class=\"gb-accordion__toggle-icon-open\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"208 96 128 176 48 96\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><span class=\"gb-accordion__toggle-icon-close\"><svg aria-hidden=\"true\" viewBox=\"0 0 256 256\"><rect width=\"256\" height=\"256\" fill=\"none\"><\/rect><polyline points=\"48 160 128 80 208 160\" fill=\"none\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"16\"><\/polyline><\/svg><\/span><\/span>\n<\/div>\n\n\n\n<div class=\"gb-accordion__content\" id=\"gb-accordion-content-37e0d0f0\">\n<div class=\"gb-element-ecaa3b04\">\n<p class=\"has-text-align-left wp-block-paragraph\">Oui. L&rsquo;exportation compl\u00e8te des donn\u00e9es est prise en charge, ce qui vous permet de conserver la propri\u00e9t\u00e9 de vos donn\u00e9es et de b\u00e9n\u00e9ficier d&rsquo;une grande souplesse.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gb-element-287fa256 fullwidth-container\">\n<div class=\"gb-element-c2816683 inner-container\">\n<h2 class=\"gb-text\" data-aos=\"fade-up\" data-aos-duration=\"1000\" data-aos-once=\"true\">Pr\u00eat \u00e0 <span>commencer?<\/span><\/h2>\n\n\n\n<p class=\"gb-text gb-text-8e3f3a30\" data-aos=\"fade-up\" data-aos-duration=\"1000\" data-aos-once=\"true\">D\u00e9couvrez comment AdvisorOne peut simplifier vos processus, relier vos donn\u00e9es et vous aider \u00e0 faire cro\u00eetre votre cabinet en toute confiance.<\/p>\n\n\n\n<div class=\"gb-element-77bee664\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-d05cb3ef wp-block-group-is-layout-flex\">\n<a class=\"gb-text gb-text-1cead6c9\" href=\"https:\/\/calendly.com\/advisorone-demo\/60min\" target=\"_blank\" rel=\"noopener\" data-aos=\"fade-up\" data-aos-duration=\"1000\" data-aos-once=\"true\">Voir un d\u00e9mo<\/a>\n\n\n\n<a class=\"gb-text gb-text-32e993a2\" href=\"https:\/\/advisorone.net\/fr\/contactez-nous\/\" data-aos=\"fade-up\" data-aos-duration=\"1000\" data-aos-once=\"true\">Parlez \u00e0 un expert<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Vous avez des questions sur AdvirsorOne? Nous avons r\u00e9pondu aux questions les plus courantes \u2014 de la configuration aux int\u00e9grations, en passant par les tarifs et le soutien \u2014 afin que vous puissiez aller de l\u2019avant en toute confiance. FAQ De la mise en route et des int\u00e9grations \u00e0 la tarification et &#8230; <a title=\"Foire aux questions\" class=\"read-more\" href=\"https:\/\/advisorone.net\/fr\/foire-aux-questions\/\" aria-label=\"Read more about Foire aux questions\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-959","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Foire aux questions - AdvisorOne<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/advisorone.net\/fr\/foire-aux-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux questions - AdvisorOne\" \/>\n<meta property=\"og:description\" content=\"Foire aux questions Vous avez des questions sur AdvirsorOne? 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Nous avons r\u00e9pondu aux questions les plus courantes \u2014 de la configuration aux int\u00e9grations, en passant par les tarifs et le soutien \u2014 afin que vous puissiez aller de l\u2019avant en toute confiance. FAQ De la mise en route et des int\u00e9grations \u00e0 la tarification et ... 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